A person answers.
No ticket deflection, no chatbot maze. Email the right address and a person replies, in plain words.
Or email the right desk directly
Supporthelp@joeyship.com
A shipment issue, a stuck parcel, a question about your account. Include the tracking or order number and we can move immediately.
Generalhello@joeyship.com
Everything else — partnerships, press, an idea, a complaint that deserves a human.
Privacyprivacy@joeyship.com
Your data: see it, correct it, delete it. We answer these ourselves.
Headquarters
Sydney, NSW